ANYONE have an address so I can return the tablets and the U-verse equipment? Apparently AT&T doesn't know. Are you kidding me? Again, they will not supply an address for me to return them, keep charging for a phone number & data plan on them even though I don't use those services. I was 15 days late paying on them so they are demanding full payment for them. What is going on? Meanwhile, I ordered 2 tablets and they don't work well, if at all. They acknowledged they turned the service off in January. BUT they sure like to continue sending me bills and harassing phone calls for $2,000 of service as of Jan 1st that I never used. Still no boxes or number or an address to return their junk. They will advise you and initiate the return process, you should cancel your AT&T service and stop using the equipment. If you have any other questions, just let us. Youll want to call 800.288.2020 and Say 'No account.' When asked if you want to order new service, say 'No.' Then let us know about the cable youd like removed. You can call our buried wire center to discuss the removal of the cables. When they respond to a text or email, I'm told they can't find a "call" record when I call, they state they can't find a "email" record. Step 1: You should notify the support team that you want to bring back the equipment. Lets get those cables removed from your property, Hwyman3. I have repeated that 3x, written them twice, sent emails and text, each time they promise they will send the letter with the magical number and the UPS boxes so I can return the equipment but nothing. I called U-Verse to cancel their service + home phone which I never used + internet service as of Jan 1st.
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